Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (334)671-1990.
- What are the Hospital hours?
Our hospital is open Monday to Friday from 7:30 am to 5:30pm. On Saturdays we are open from 8:30 am until noon. The clinic is closed on Sunday. We do have Sunday boarding pick-up available between 4:00-4:30 pm
- Do I need to have an appointment?
We prefer appointments, but we will be happy to treat your pet if you walk in as well.
- What forms of payment do you accept?
Cash, Check, Mastercard and Visa, Discover, American Express, Care Credit
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
These are blood tests that are run here in the clinic prior to surgery. They test a variety of parameters including kidneys, liver, protein levels, blood counts and clotting ability of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery. Many times the sutures will be dissolvable, and do not need to be removed.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we do offer boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for pets other than dog or cats.
- What are your kennels like?
We have both indoor and outdoor kennel runs and indoor cages. The dogs are walked at least 2 times daily while they are boarding. The cat boarders are housed in an area separate from the dogs. Blankets and food are provided for our boarders.